These Terms apply to all visitors, users, and subscribers who access or use the Services, including both free and paid accounts. These Terms and Conditions (“Terms”) govern your access to and use of the AssetIQ website, platform, and related services (collectively, the “Services”).

By accessing or using AssetIQ, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. About AssetIQ

AssetIQ (“we”, “our”, “us”) provides a cloud-based asset management platform designed to help organisations manage, track, and analyse physical and digital assets. These Terms apply to:

• Website visitors
• Registered users
• Trial, free-tier, and paid subscribers

2. Eligibility & Account Registration

• You must be at least 18 years old to use AssetIQ.
• You are responsible for ensuring that all information provided during registration is accurate and up to date.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities conducted under your account.

3. Use of the Services

You agree to use AssetIQ only for lawful business purposes and in accordance with these Terms ‘You must not:

• Use the Services for unlawful or fraudulent activities
• Interfere with or disrupt the platform’s operation
• Attempt to gain unauthorized access to systems or data
• Upload malicious code or harmful content
• Reverse engineer, copy, or resell the platform without authorization

4. Subscription Plans & Billing

• AssetIQ may offer free, trial, and paid subscription plans.

• Subscription features, limits, and pricing are described on the website or within the platform.
• Fees are billed in advance unless otherwise stated.
• Failure to pay applicable fees may result in suspension or termination of access.
• We reserve the right to change pricing with reasonable notice.

5. Data Ownership & Customer Data

• You retain full ownership of all data you upload or generate within AssetIQ.
• AssetIQ acts as a data processor for customer-provided data.
• We access customer data only to operate, support, secure, or improve the Services, or where required by law.

Data handling is governed by our Privacy Policy.

6. Privacy & Data Protection

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal and business information.

7. Intellectual Property

• AssetIQ, including all software, designs, trademarks, logos, and content, is owned by or licensed to AssetIQ.
• These Terms do not grant you ownership of any intellectual property.
• You may not reproduce, distribute, or create derivative works without written permission.

8. Availability & Service Changes

• We aim to provide high availability but do not guarantee uninterrupted access.
• The Services may be updated, modified, or discontinued at any time.
• We are not liable for interruptions caused by maintenance, upgrades, or factors beyond our control.

9. Third-Party Services

AssetIQ may integrate with third-party services or tools. We are not responsible for the availability, accuracy, or practices of third-party services.

10. Termination

We may suspend or terminate your access if:

• You breach these Terms
• Payment obligations are not met
• Required by law or regulation

You may terminate your account at any time in accordance with your subscription plan.

Upon termination:

• Access to the Services will cease
• Data will be handled in accordance with our data retention policies

11. Disclaimer of Warranties

AssetIQ is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

2. Limitation of Liability

To the maximum extent permitted by law:

• AssetIQ shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

13. Indemnification

You agree to indemnify and hold AssetIQ harmless from claims, damages, or expenses arising from:

• Your use of the Services
• Your breach of these Terms
• Your violation of applicable laws or third-party rights

14. Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified through the website or platform. Continued use of the Services constitutes acceptance of the updated Terms.